Terms and Conditions

Hand made jewellery

Our jewellery contains natural crystals and therefore a change in colour or patterns can occur. Stones like Spider Web Jasper, Rainforest Jasper, Rutilated Quartz and Fluorite are all very unique in their colours and patterns so every stone looks different.

Repairs

If you receive a damaged product, please let us know within 30 days of receiving the product. We will repair the product free of charge.

Return/Exchange Policy

If you are not completely satisfied with your product, we will be glad to exchange it for another product or credit it a gift certificate or to your credit card. The product must be returned to MyChi in its original condition within 14 days from the date of purchase. Shipping and handling fee is not refundable.

Please send us an email to mychi@mychi.one and we will advise you how to handle a return.

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